Privacy Policy

Last Updated: July 2026

1. Introduction

iMediShare (“iMediShare,” “we,” “us,” or “our”) operates a platform that connects Donors and Seekers of used medical equipment. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and what choices you have. By using iMediShare, you agree to the practices described in this policy.

2. Information We Collect

Information you provide directly:

• Name, email address, phone number
• Contact details you choose to use when arranging an equipment transfer
• Account credentials (username, password)
• Listing details (item descriptions, photos, condition notes)
• The single connection-request message sent about a listing, consent records and the donor's decision
• Any information you provide in support requests or communications with us

Information collected automatically:

• IP address, browser type, device type
• Pages visited, time spent on the Platform, click activity
• Cookies and similar tracking technologies (see Section 6)
• Approximate location (derived from IP address, if applicable)

Information from third parties:

If you sign up or log in using a third-party service (e.g., Google or Facebook login), we may receive basic profile information from that service, subject to your privacy settings with that provider.

We do not knowingly collect sensitive health information about you as an individual (e.g., your own medical diagnoses). Please do not include personal health details about yourself or others in listings or connection requests beyond what is necessary to describe the equipment itself.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Facilitate connections between Donors and Seekers, including sharing necessary contact/pickup information between matched users
• Communicate with you about your account, listings, or transactions
• Respond to customer support inquiries
• Improve, maintain, and secure the Platform
• Detect and prevent fraud, abuse, or violations of our Terms
• Send administrative or promotional communications (you may opt out of promotional messages at any time)
• Comply with legal obligations

4. How We Share Your Information

We share your information only in the following circumstances:

• With other users: When a Donor and Seeker are connected after both consent, we share their names, phone numbers and email addresses with each other so they can arrange the exchange.
• Service providers: We may share information with third-party vendors who help us operate the Platform (e.g., hosting providers, email delivery services, payment processors if applicable). These providers are contractually restricted from using your data for any other purpose.
• Legal & safety reasons: We may disclose information if required by law, subpoena, or government request, or if we believe disclosure is necessary to protect the rights, property, or safety of iMediShare, our users, or the public.
• Business transfers: If iMediShare is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction, subject to this Privacy Policy (or a successor policy that provides similar protections).

We do not sell your personal information to third parties for their own marketing purposes.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Platform's services. We may retain certain information for a reasonable period after account closure to comply with legal obligations, resolve disputes, or enforce our agreements.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Understand how users interact with the Platform (analytics)

You can control cookies through your browser settings. Disabling cookies may limit some functionality of the Platform.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

8. Your Choices & Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your account and associated data
• Opt out of marketing communications
• Object to or restrict certain processing of your data

To exercise any of these rights, contact us at support@imedishare.org. We will respond within a reasonable time and as required by applicable law.

9. Children's Privacy

iMediShare is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that a child has provided us with personal information, we will delete it promptly.

10. Third-Party Links

The Platform may contain links to third-party websites (e.g., FDA recall databases, shipping carriers). We are not responsible for the privacy practices or content of those third-party sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised “Last Updated” date. Continued use of the Platform after changes take effect constitutes acceptance of the revised policy.